IT support at its best… How do you know your tech staff is not acting like this? With Mojo Helpdesk, each ticket is rated by your customers, so you know if your tech staff is doing a good job or not!.
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Handy gadget for Das Keyboard users
The world typing speed record is 212 wpm (words per minute). A fast hunt-and-peck typist will be at 25 wpm, a slow touch-typist at 50 wpm. Most Das Keyboard users are above 50 wpm. How fast can you type? Check your speed and monitor your touch-typing daily work out with this USB speedometer.
Be dense: Edward Tufte about the iPhone interface
“Pack it to the max” would be a good summary of the iPhone efficient interface. But it could be better according to Edward Tufte. Watch the iPhone interface explained in this video. “The iPhone platform elegantly solves the design problem of small screens by greatly intensifying the information resolution of each displayed page. Small screens,…
Rackspace fanatical support dropped below four nines
As many other companies offering high availability online applications to their customers, we provide Mojo Helpdesk and Montastic to tens of thousands organizations around the world. And since we want the best hosting experience we host our production servers at Rackspace. It has been a great experience until the last 2 years. Finally, Rackspace recent…